Company/House Manager (Program Assistant 1), UCP 3
Search #: 494197
Work type: Full-time
Location: Storrs Campus
Categories: Art, Museum and Theater
The School of Fine Arts at the University of Connecticut is seeking applications for the position of a full-time Company/House Manager (Program Assistant 1, UCP 3) within Connecticut Repertory Theatre (CRT). Under the direction of the Managing Director, the Company/House Manager assists in the general duties of company management of CRT, which includes the Nutmeg Summer Series, and serves as House Manager for all CRT Productions.
Duties are varied and include administrative, sales and theater event support, artists’ services and supervision of graduate students. House management duties include conducting and supervising all front of house activities. The schedule is based on a 35-hour work week, from 9 a.m. - 5 p.m. Monday through Friday, except during CRT performance periods, approximately six weeks per semester and six (or more) weeks in the summer season, when the schedule will change to 3 - 11 p.m. and will include Saturdays and Sundays and some irregular hours. The Company Manager reports to the Managing Director of CRT.
DUTIES AND RESPONSIBILITIES
- Assist the Managing Director in the performance of program activities, coordinate and plan CRT events and logistics including arranging catering and other event needs.
- Assist in the development of grant applications, surveys and other documents; maintain files; proof materials; execute Actor's Equity Association (AEA) contracts, reports and other payroll documents for university and URTA artist engagement services. Distributes company paychecks as necessary to guest artists.
- Assist in outreach, promotional and press efforts; collect articles and maintain press files. May write and/or edit and disseminate informational, promotional and technical materials.
- Conduct contracting for group sales in coordination with the CRT Sales Office and create and maintain lists of groups and contact them to solicit sales and follow up. Maintain relationships with community group contacts by interacting with organizations including representing CRT at community events and creating and maintaining displays for such events.
- Serve as resource and acts as the House Manager for all CRT performances; supervises and trouble shoots all front of house activities including but not limited to recruiting and scheduling ushers, communicating with university cleaning services, planning and installing lobby displays, providing concessions inventories (as needed), communicating with UCSD and UCIS for ASL and sensory friendly performances and maintain video signage system for the theatre lobby.
- Represent the CRT in carrying out artist services for a regional theatre, which includes providing transportation to and from transportation hubs, answering artist questions, liaising with other University departments and staff, etc. in such a way that assists the CRT in building and maintaining strong relationships with the artists.
- Exercise general supervision over Graduate Assistants in the Management Office; ensure graduate assistants are working appropriate hours, provide job assignments and support, evaluate assistantship performance and keep assistantship related records, as needed.
- Maintain a collection of resource materials and program information including mailing lists for donors and other CRT audiences/supporters; generate lists and assist in data management and generate boilerplate thank you letters for Patron Fund donors; keep accurate records of letters and update the Patron Fund page in the program periodically.
- Provide transportation and travel support for all CRT guest artists; submit travel reimbursement documents for all CRT and Department guest artists.
- Maintain housing units and coordinate housing with Residential Life/Facilities for units under annual and seasonal terms. Ensure that units are clean and prepared for guest artists according to schedule.
- Responsible for CRT university vehicle maintenance including scheduling routine maintenance, ensuring adequate gas, and general overall cleanliness utilizing University resources, including regular car washes.
- Provides administrative support to assist the managing director in matters of administrative detail.
- Responsible for maintaining and updating emergency procedures for the public in the event of fire, or other emergencies.
- Operates lights in the lobby that are critical to public safety, and serves as the human monitor in the lobby during the show for theatrical fog, haze and other atmospheric effects that can filter into the lobby and other public spaces.
- Ensures CRT’s ADA compliance by providing access to special seats for patrons in wheelchairs, hearing assistive listening devices (ensuring they are in working order) for patrons who need them, and access information for patrons with other disabilities.
- Perform office support functions such as organization of the Management Office, Storage and Box offices; cleans office appliances and maintains office supply inventory and stock.
- Make purchases related to administrative, front of house and company management with a UConn Procard, and complete appropriate documentation.
- Assist in annual budget preparation process for the areas of front of house and company management.
- Drives a UConn vehicle to provide transportation to AEA actors and other guest artists for meetings, fittings, and other contractually required events.
- Hires Nutmeg Summer Series company and house management staff; trains and supervises assistant company and house management staff for Nutmeg Summer Series.
- Performs related duties as required.
- A Bachelor’s degree or an equivalent combination of education, training and experience and one to three years of experience in a professional theatre or professional arts organization.
- Ability to work independently and regularly exercise judgment.
- Familiarity and experience with appropriate computer software.
- Willingness to work irregular and flexible hours.
- Strong verbal and written communication and human relations skills.
- Demonstrated, exceptional customer service experience.
- Prior experience managing/supervising volunteers, staff.
- Experience working with diverse populations.
- Ability to work calmly in a fast-paced entertainment environment.
- Computer literacy with ability to use Microsoft Office Suite.
- In-state travel required.
- Five years of experience in professional theatre or performing arts organization.
- Undergraduate degree in theatre or related field.
- Supervisory experience of student workers
- Demonstrated ability to assess workload and delegate as necessary
- Prior experience working with significant artists
- Experience with Adobe Creative Cloud
- A valid driver's license
This is a full-time, 12-month, position with excellent benefits.
Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #494197 to submit a cover letter and resume that demonstrate how you meet the qualifications and requirements of this position, and contact information for three (3) professional references. Screening will begin immediately.
For more information regarding Connecticut Repertory Theatre, please visit our website at https://crt.uconn.edu
Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.
This job posting is scheduled to be removed at 11:55 p.m. Eastern time on February 9, 2020.
All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.
The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.
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Applications close: Eastern Standard Time